Return & Exchange Policy
Effective Date: December 25, 2025
Expiration Date: December 25, 2026
Customer satisfaction is our top priority at [Your Brand Name]. This policy explains the conditions for returning or exchanging products purchased from our store.
1. Eligibility for Returns
Returns accepted within 7 days of delivery
Items must be unopened, unused, and in original condition
2. Non-Returnable Items
Perishable items (e.g., fresh produce)
Opened or damaged packaging
3. How to Initiate a Return
Contact us via email with your order number and reason
We will guide you through the process
4. Exchanges
We will replace defective or damaged items at no extra cost. Please report within 48 hours of delivery.
5. Refunds
Refunds will be issued to your original payment method within 5–7 business days after we receive the returned item.
6. Shipping Costs
Customers are responsible for return shipping unless the product is defective or incorrect.